IMPORTANT INFORMATION
when ordering photos from Inspire Photography
Schools and ECE
- Please check your spam folder for our order emails.
- Payment is required before any order is processed and or printed.
- All prices include GST and are in New Zealand Dollars
- Order cancellations must be made 24 hours after order has been placed. After this period 50% of the order is still payable on cancellation. Once your order has been printed and delivered, orders cannot be cancelled.
- If payment made via credit card portal, you should automatically receive an email confirming your payment. If you do not receive payment confirmation it is likely we have not received your payment; please check your bank statement and junk email, then contact us if you have any queries.
- To pay by internet banking please place your order number and surname in the reference section. Our ANZ account is: 06-0513-0279246-30 (Schools) or 06-0513-0279246-26 (kindy/ ECE). This may take a few days to process, but you should receive payment confirmation emailed from the ordering software.
- Orders made before the fundraising period finishes can be dropped off at the shoot location or you can pay to have them posted.
- Orders that are made after the main ordering period will not contribute towards the fundraising donation paid back to the school/centre, and you will be required to either pick up prints from our studio or have them posted out (additional cost).
- Please check we have the correct spelling for your child if you have purchased a Kindy/School/ECE group photograph and email us any corrections immediately as adjustments/reprints that need to be made after the orders are printed will be charged to you at full price.
- All orders are batch-processed together and will be ready 2-3 weeks after the closing date for orders. This includes all prints and orders to be posted.
- Only after re-printing or retaking your photographs will any refunds be made.
- Digital files will be available for download electronically after payment has been established by clicking on your order through your customer account.
- If you are picking up your order then please call or email ahead of time to schedule a time to pick up your order.
- Please do not screenshot and use our images without our written permission, just as we would not use your images for advertising and marketing our business without evidence of your agreement.
Fundraiser Mini Sessions
- Please check your spam folder for our order emails.
- Payment is required before any order is processed and or printed.
- All prices include GST and are in New Zealand Dollars.
- Order cancellations must be made 24 hours after order has been placed. After this period 50% of the order is still payable on cancellation. Once your order has been printed and delivered, orders cannot be cancelled.
- If payment made via credit card portal, you should automatically receive an email confirming your payment. If you do not receive payment confirmation it is likely we have not received your payment; please check your bank statement and junk email, then contact us if you have any queries.
- To pay by internet banking please place your order number and surname in the reference section. Our ANZ account is: 06-0513-0279246-27. This may take a few days to process, but you should receive payment confirmation emailed from the ordering software.
- Orders made before the gallery expires can be dropped off at the shoot location or you can choose to have them posted.
- Orders that are made after the gallery expires will not contribute towards any fundraising donation paid and will be required to either pick up prints from our studio or have them posted out (additional cost).
- All orders are batch-processed together and will be ready 2-3 weeks after the closing date for orders. This includes all prints and orders to be posted.
- Only after re-printing or retaking your photographs will any refunds be made.
- Digital files will be available for download electronically after payment has been established by clicking on your order through your customer account. For whole galleries, please email us if you are having difficulty with downloading directly from your order, we will send you a Dropbox link.
- If you are picking up your order then please call or email ahead of time to schedule a time to pick up your order.
- Please do not screenshot and use our images without our written permission, just as we would not use your images for advertising and marketing our business without evidence of your agreement.
Private Sittings
- Please check your spam folder for our order emails.
- Payment in full is required before any order is processed and or printed.
- Order cancellations must be made 24 hours after order has been placed. After this period 50% of the order is still payable on cancellation. Once your order has been printed and delivered, orders cannot be cancelled.
- Only after re-printing or retaking your photographs will any refunds be made.
- Once paid you will receive an email within within three of four days confirming your payment. If you do not receive payment confirmation it is likely we have not received your payment; please check your bank statement and junk mail and contact us if you have any queries.
- To pay by internet banking please place your order number in the reference section. Our ANZ account is: 06-0513-0279246-00. This may take a few days to process. Please place your Surname+date as it is shown on the image files as a reference.
- All frame sizes are approximate.
- Orders usually take 4 weeks for digital and 6 week for frames.
- All prices include GST and are in New Zealand Dollars.
- High Res images purchased will be supplied both in colour and black and white, and will be made available via a Dropbox link.
- If you are picking up your order then please call or email ahead of time to schedule a time to pick up your order.
- Please do not screenshot and use our images without our written permission, just as we would not use your images for advertising and marketing our business without evidence of your agreement.
Copying, scanning and photographing ANY of our images is illegal and may result in criminal proceedings